Privacy policy

What this policy covers

It applies to personal information collected by the onpremia.ca website.

It does not cover data our clients entrust to us under a mandate. That data is governed by the agreement made with each client.

The information we collect

The contact form collects your name, your company, your industry, the number of employees, your email, your phone number (optional) and your message. It also records your consent and the button on the site that led you to it.

If you book in our calendar, Calendly collects the information you enter there. If you email us directly, we receive your address and the content of your message.

Why we collect it

To answer your request, arrange your free assessment and follow up on our exchanges. Knowing which button led you to the form helps us improve the site.

We collect only what is necessary for these purposes. We do not sell your information, and we do not use it for other purposes without your consent, unless the law allows it.

Your consent

You consent to this processing by checking the box on the form or by displaying our calendar. You can withdraw your consent at any time by writing to the person in charge. We will then stop contacting you and delete your information, unless the law requires us to keep it.

Who can access it

Internally, only the people handling your request have access. We also rely on these providers:

Formspree (Formspree, Inc.) receives the form and forwards it to us by email at bonjour@onpremia.ca, a mailbox hosted by Microsoft 365 (Microsoft Corporation). Calendly (Calendly LLC) manages bookings. GitHub (GitHub, Inc.) hosts the site and may process technical connection data, such as IP addresses.

These providers are located in the United States. Your information may therefore be processed and stored outside Quebec and Canada, where protection rules may differ.

How long we keep it

Requests with no follow-up are kept for 12 months, then deleted. If you become a client, your information is then governed by our agreement.

Cookies and analytics

This site sets no cookies and uses no analytics or statistics tool. It only keeps your theme choice, light or dark, in your browser. That choice is never sent anywhere.

The calendar only loads if you click to display it. Calendly may then set its own cookies, under its privacy policy.

Automated decisions

We make no decision based exclusively on automated processing of your information.

Confidentiality incidents

If a confidentiality incident presents a risk of serious injury, we will notify the people concerned and the Commission d’accès à l’information, as the law requires.

Changes

We may update this policy. The date of the last update appears at the top of this page.

Your rights

You can ask to access, correct or delete your information, receive a copy in a structured, commonly used technological format, and withdraw your consent. Write to the person in charge below. We respond within 30 days.

If you are not satisfied with our response, you can file a complaint with the Commission d’accès à l’information du Québec.

Commission d’accès à l’information du Québec